At Shadow Wolf, we aim to deliver your orders quickly, safely, and efficiently. This Shipping & Delivery Policy explains how we process, ship, and deliver your purchases.
1. Order Processing
⦁ Orders are usually processed within 1–3 business days after payment confirmation.
⦁ Orders placed on weekends or public holidays will be processed on the next working day.
⦁ Once your order is processed, you’ll receive an email or SMS confirmation with your tracking details.
2. Shipping Partners
We work with trusted and reliable delivery partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure smooth and timely delivery across India.
3. Shipping Charges
⦁ Free shipping is available on selected products or when your order meets the minimum purchase amount (if applicable).
⦁ For other orders, a standard shipping fee may apply depending on your location and order size.
⦁ Any applicable charges will be shown at checkout before payment.
4. Delivery Time
⦁ Orders are usually delivered within 4–8 business days after dispatch, depending on your location.
⦁ Metro cities may receive faster delivery, while remote or rural areas might take slightly longer.
⦁ During festive seasons, sales, or unforeseen circumstances, delivery times may be extended — but we’ll keep you informed every step of the way.
5. Tracking Your Order
Once your order is shipped, you’ll receive an email or WhatsApp message with a tracking ID and link so you can follow your package in real-time.
If you face any issues tracking your order, contact us at shadowwolf6857@gmail.com with your order number.
6. Delivery Attempts
⦁ Our courier partners will attempt delivery up to two times.
⦁ If the package remains undelivered, it may be returned to us.
⦁ In such cases, you can request re-delivery (additional shipping charges may apply).
7. Damaged or Missing Packages
If your order arrives damaged, tampered, or if any item is missing, please contact us within 48 hours of delivery with photos or unboxing video proof.
We’ll quickly verify the issue and offer a replacement or refund as per our policy.
8. International Shipping (Optional)
⦁ Currently, Shadow Wolf ships only within India.
International shipping will be available soon — stay tuned for updates on our website and social media handles.
9. Contact Us
For any questions about shipping, delivery, or tracking your order, reach out to us:
📧 Email: shadowwolf6857@gmail.com